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Driver App Basics
Find information about how to take trips with the Driver app, where to see your earnings, and more.
Help Center
The map on your Driver app tells you which areas have shorter wait times (shown as gray zones) and where surge pricing is available (visible in our heatmap).
In-Person and Video Support
In select cities, you might be able to get support in person at a Greenlight location.
To check in-person and video availability, go to Help in your Driver app, then Book an in person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website. Book an appointment
24/7 phone support
To speak with an agent, go to Help in your Driber Driver app, then tap Call Support.
Greenlight locations
In select cities, you can get support on-site at an Uber Greenlight Hub. If your city has a Greenlight Hub, the address and operating hours will appear below.
If there isn’t an Uber Greenlight Hub listed, you can check the alternative methods for contacting Uber noted above.