How to get support
Help is available when you need it, 24 hours a day, 7 days a week.
Explore ways to get the answers you need and contact Driber for assistance.
Looking for driving info? Switch to driver
In this video, you’ll learn about:
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Getting answers to frequently asked questions
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Connecting to phone support
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Submitting a question online
Pickup
You receive a flat fee for picking up one or more orders from a single restaurant. When picking up orders from more than one restaurant, a multiplier may be applied depending on the distance between restaurants.
Dropoff
You receive a flat amount for every order that you deliver.
Distance
You receive a per-mile rate from the restaurant to your customer's location with distance determined by the most efficient route.
More wTimeays to save
In select cities, you receive a per-minute rate based on the time expected to complete a trip, from when you arrive at the restaurant (including wait time) to when you complete the delivery.
Ways to get help
Whether you have a simple question, need to report an issue, or just want to talk to someone at Driber, there are several ways to get in touch.
1. Tap Help in the app to see answers to frequently asked questions.
2. Your delivery partner satisfaction rating, explained
More help
Still having trouble finding what you need?
Try these other handy resources.
Getting online help
Our website at help.driber.com/driving-and-delivering has a wealth of great information for delivery people, whether new or experienced with the Driber Eats app.
Sign up to drive using the Driber app
Looking to earn even more? You can use your Driver app to take trips with riders. If you’ve signed up to drive, you can also deliver. Many new drivers get approved for food deliveries first before their account is activated to take riders. It’s a great way to get on the road with the app faster.
To get started, use these links:
Drive with Driber
Frequently asked questions
Still having trouble finding what you need?
Try these other handy resources.