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Driber

Accessibility Statement – Driber Technology FZ-LLC

Driber Technology FZ-LLC
Last updated: [Insert Date]

1. Commitment to Accessibility


Driber Technology FZ-LLC (“Driber”, “we”, “our”) is fully committed to ensuring that all users, including individuals with disabilities, have equal access to our digital platforms, services, and communications.
Our goal is to provide an inclusive experience across Driber, Driber Eats, and Driber Freight, in compliance with international accessibility standards such as WCAG 2.2, ADA (Americans with Disabilities Act, USA), the European Accessibility Act, and local accessibility regulations in countries where we operate.
We believe accessibility is an essential aspect of user experience and corporate responsibility.


2. Scope of This Statement


This Accessibility Statement applies to:

  • All websites, web portals, and dashboards operated by Driber

  • Mobile applications available on iOS (App Store) and Android (Google Play)

  • Digital communications including emails, notifications, and in-app messaging

  • Third-party integrations where possible, with ongoing efforts to ensure accessibility compliance

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3. Accessibility Features and Standards


Driber strives to make all content and features accessible by implementing:

  • Keyboard navigability for users who cannot use a mouse

  • Screen reader compatibility, including proper labeling of buttons, forms, and images

  • High-contrast and color-adjustable themes for visual accessibility

  • Text resizing options for improved readability

  • Captions and transcripts for audio and video content

  • Clear, consistent navigation and design throughout apps and websites

  • Alternative formats for key documents on request

  • Accessible forms and error messaging for clarity and usability

Our development team follows a continuous accessibility integration process, including design, coding, and testing phases to ensure compliance.

 

4. Governance and Responsibility


Driber assigns accessibility responsibilities across multiple levels:

  • Product teams integrate accessibility during development and design phases

  • Quality assurance teams conduct periodic audits and automated/manual testing

  • Legal and Compliance teams review accessibility requirements for global compliance

  • Executive oversight ensures alignment with corporate accessibility policy

We maintain internal policies and procedures for monitoring accessibility performance, training employees, and addressing barriers in digital content.

 

5. Ongoing Improvements


Accessibility is a continuous process. Driber commits to:

  • Regularly reviewing our platforms for accessibility gaps

  • Updating content, features, and third-party integrations to meet evolving standards

  • Testing new releases with accessibility tools and real-world user feedback

  • Providing staff training on accessibility best practices and compliance

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6. Known Limitations


While we strive for full accessibility, some limitations may exist due to:

  • Third-party content or embedded applications

  • Rapid technological changes or updates

  • Legacy systems or integrations not fully compliant with modern standards

Driber actively works to identify and remediate such limitations and prioritizes fixes based on impact.


7. Feedback, Support, and Assistance


Driber encourages users to provide feedback or request assistance. We provide alternative formats of content on request.
Contact Information:

Feedback will be acknowledged promptly, and we aim to respond to requests within 5 business days.


8. Compliance and Standards


Driber’s digital platforms comply with:

  • Web Content Accessibility Guidelines (WCAG) 2.2 – Level AA

  • Americans with Disabilities Act (ADA), USA

  • European Accessibility Act

  • UAE Federal Disability Laws

  • Local accessibility requirements in other countries of operation

Compliance is reviewed regularly as part of our audit and risk management programs.


9. Monitoring and Review


Driber conducts:

  • Internal audits of accessibility features at least quarterly

  • Automated testing for ongoing releases

  • Manual testing with users, including those with disabilities

  • Updates to policies and procedures based on feedback and regulatory changes

 

10. Updates to This Statement


Driber reserves the right to update this Accessibility Statement to reflect changes in technology, regulations, or platform features.
Users should check this page periodically. The “Last Updated” date reflects the latest revision.

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