Designing a safer experience
Features to help keep you safe
All Driber trips are tracked from start to finish, so there’s a record of your trip if something happens.
Help if you need it
Specially trained incident response teams are available anytime right from the app.
An inclusive community
Through our joint efforts with cities and safety experts and by working together, we’re helping to create safe journeys for everyone.
Your safety drives us
Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*
Safety Toolkit
Visit the in-app Safety Center to learn what we're doing to help keep you safe by tapping the blue shield icon.
Emergency assistance button
You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.
24/7 incident support
Driber customer associates trained in incident response are available around the clock.
Follow My Ride
Friends and family can follow your route and will know as soon as you arrive.
2-way ratings
Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.
Anonymous communications
You can call or text the rider through the app from their device with phone number anonymization technology to communicate essential trip details without sharing personal information.
GPS tracking
All Driber trips are tracked from start to finish, so there’s a record of your trip if something happens.
RideCheck
Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer resources to get help.¹
Verify Your Pin
You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.
Speed Limit Alerts
The Speed Limit Alerts feature flashes visual reminders to help drivers stay at a safe speed.
Driving Hour Limits
To reduce fatigue risk, you will be automatically disconnected from the Driber driver app after driving for the maximum allowable hours. After you have taken your break, your driving time will reset and you’ll be able to go back online to receive new ride requests.
Dashcams
Install and register an inwards and outwards-facing dash cam, and you will be notified that your trip will be recorded.
You’re insured on every trip with a rider
Each trip you drive on the Driver app is insured to protect you, your rider, and your vehicle.²
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
Coverage you can count on
Driber partners with trusted insurance providers to help protect you and every trip you take.
Tips for smooth, safe pickups
Your safety is our top priority. That’s why we’re asking you and your riders to double-check all details before they step in, to ensure extra peace of mind right from the start.
Rider safety
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
Driver safety
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
Safer roads for everyone, thanks to you
You play a key role in helping to make cities safer and roads friendlier to move around in.
Rider safety
Before the trip begins, riders are advised to check your car license plate number, make and model, as well as your driver photo and name.
Driver safety
You can ask riders to confirm your name too. You could ask, “Hi, who is your driver?” or “Can you please confirm my name? It should be displayed on your app.”
Strengthening our community
Driber’s Community Guidelines help riders and drivers enjoy a safe and respectful experience. Anyone who fails to follow these guidelines may risk losing access to the platform to help protect the entire Driber community.
*Certain requirements and features vary by region and may be unavailable.
¹ This feature is in the process of rolling out and is currently only available in select markets.