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Driving Safety Forwards

​Your safety is our top priority. At Driber, we’re continuously working to improve standards, reduce incidents, and design smarter technology that keeps every rider, driver, and delivery partner connected and protected. Because safety never stops.

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Designing a Safer Trip

Safety isn’t an afterthought—it’s built into every part of your Driber experience. From real-time monitoring to emergency support, our technology helps ensure that you stay safe every time you move with us.

Stay connected. Stay protected.

In-App Safety Features

Safety is designed into the experience. So you feel comfortable driving at night. So you can tell loved ones where you’re going. And so you know you have someone to turn to if anything happens.*

Safety Toolkit

Visit the in-app Safety Center to learn what we're doing to help keep you safe by tapping the blue shield icon.

Emergency assistance button

You can use the in-app emergency button to call authorities to get help if you need it. The app displays your location and trip details, so you can quickly share them with emergency services.

24/7 incident support

Driber customer associates trained in incident response are available around the clock.

Follow My Ride

Friends and family can follow your route and will know as soon as you arrive.

2-way ratings

Your feedback matters. Low-rated trips are logged, and users may be removed to protect the Uber community.

Anonymous communications

You can call or text the rider through the app from their device with phone number anonymization technology to communicate essential trip details without sharing personal information.

GPS tracking

All Driber trips are tracked from start to finish, so there’s a record of your trip if something happens.

RideCheck

Using sensors and GPS data, RideCheck can help detect if a trip has an unexpected long stop. If so, we'll check on you and offer resources to get help.¹

Verify Your Pin

You may need to enter a PIN from your rider before you can start a trip in the app. PIN verification helps make sure the right rider is getting into your car, and it allows both of you to travel with more peace of mind.

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Check Your Trip, Every Time

Before you get in, take a moment to verify your ride:

  1. Match the license plate.

  2. Match the car make and model.

  3. Check the driver’s photo.

  4. Verify Your Trip

These small steps help ensure that every trip starts safely.

Tips for smooth, safe pickups

At Driber, we’re building a respectful, inclusive environment for everyone.
Any user—rider, driver, or courier—who violates our Community Guidelines may lose access to the platform.

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Safer Journeys for Everyone

Our safety commitment goes beyond technology. We collaborate with leading experts, public safety officials, and organizations around the world to make streets and cities safer for all.

Safety Advisory Board

We work closely with independent experts in safety, women’s rights, civil protection, and transport to guide our strategy and improve our policies.

 

Partnerships with Public Safety Officials

Our investigative team, made up of experienced law enforcement professionals, assists authorities when rapid cooperation is needed.

 

Disaster Relief Support

During emergencies, Driber partners with public agencies and humanitarian organizations to support local relief efforts.

Incident Reporting

We report serious incidents involving the Driber platform to the appropriate authorities in each city, helping to ensure accountability and transparency.

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Our Commitment to Safety

You deserve to move and earn with confidence.
That’s why we’ll never stop investing in safer journeys, stronger communities, and smarter technology—so every trip with Driber starts and ends with peace of mind.

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